FAQs
We make it super easy for you to unsubscribe from special offers, sale alerts, and new arrival alerts! To unsubscribe from our text message program: To unsubscribe from the text message program, simply go to the text and reply "STOP" to the messages. To unsubscribe from our emails: To unsubscribe from emails, please go to the most recent email you have from us, scroll down to the bottom, and click "unsubscribe from this list!"
Yes, you can! On the checkout page, you will have the option to include a personalized gift note with your order. Simply enter your message in the designated area.
If you're having trouble placing your order, try the following steps:
- Check that your payment information is correct.
- Ensure your billing address matches the address on file with your bank.
- Try using a different browser or device.
Store credits should automatically apply at checkout. Please ensure you are logged into your account and that the credit is still valid. If you still have issues, contact customer service for help resolving this.
We offer limited customization options for monograms. If you would like a different monogram than the ones shown, please contact our customer service to see if we can accommodate your request.
Preordering an item guarantees you’ll be among the first to receive it once it becomes available. Preorders are great for high-demand items that may sell out quickly upon release. It also helps ensure that your size or desired color won’t run out!